Website. involved. Gutter Guards that work | Leaf Solution Xtreme Gutter Guards Installation. Leaf Solution is the next generation of maintenance free gutter solutions. The GutterStuff Guard is made from durable foam and can be used year-round … Restrictions apply. I then checked the eavestrough and found there was a inch layer of ice on top of the Leaf Solution productWe emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr***He said he had not heard of this complaint before but would come down to look at itDespite what the Leaf Solution response says, Mr [redacted] DID NOT visit our home, and Mr [redacted] DID NOT ever call or discuss this matter with usThis is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screenAs noted above, Mr [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the houseMr [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offersThis, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another productWe were not told we would have further expense of installing a heating system to make Leaf Solution workIt should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestroughA larger mesh screen could be installed, but as Mr [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issueHe did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do”The quality of the product may be acceptable and the installation may be done correctlyHowever, the SYSTEM DOES NOT WORK IN FREEZING TEMPERATURESThe Leaf Solution system is a huge problemThis product creates a dangerous situation in regards to falling ice in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that if the eavestrough and downspouts “do not drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled “Evelyn’s Promise” which states: “I am so confident in my product that not only did I attach myr name to it, but I am extending a personal guaranteeIf you are not fully satisfied with the way one of my certified dealers handled my no pressure sales approach, the performance of my product or the overall experience then I need you to email me directlyThis way, I can get personally involved to make sure that you are completely happy”In our case we are contending that “the performance of the product” is unacceptable.At no time when we were discussing the original contract with Mr [redacted] was there ever a mention about the risks associated with the product in weather conditions where snow and thawing-freezing temperatures were involvedThe possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted to provide a basis for discussion by asking if there was a solution to the problemHowever, from the negative response from Leaf Solution it is obvious that they are unwilling to take any responsibility for any unsafe conditions or problems that their product createsWe find this response unsatisfactory and totally irresponsibleFor our situation this product needs to be removed and a full refund needs to be made[redacted] ***, I am gutter company and have been a customer of Leaf Solution for years I have been having issues with the customer service issue from Leaf SolutionI have been being lied toI think they just tell me what they think I want to hear They promise me my product tell me it is going to be shipped out, take my money, and then don't ship it out as promisedSome times weeks go byI will call and inquire and they come up with some excuseThis last time it took over three weeksI had called in an order, the gal who answered told me the product was on back order and that with in a few days it would be ready to shipI waited a week then called back, because she never called me backShe proceeded to tell me that they filled other orders instead of my orderAgain I put in an order in, she told me the product was available I said great I will take all she had, she promised me it would be shipped out that dayOn the day it was suppose to arrive, I waited all day for the shipment to arriveIt never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money days prior, promised me my Leaf Solution I have my own customers waiting for me to do their jobsBy this time It has been nearly over weeks plusThis has been the kind of service I have been experiencing with Leaf Solution sales people this past year Well, as of Monday this week 11-30-I called back to cancel my order, due to where I work, in Minnesota, the weather has now changed over to winter, I can no longer install my jobs because of the weather, so I don't want to sit on $worth of material I cant use until springThey didn't want to cancel my order or give me my money backThere isn't any where that says I can't cancel my orderEspecially being it still hadn't been shipped out That is my right as a consumerThey said they didn't know how to credit my account/credit cardPlease don't tell me that they know how to take my money, but they don't know how to reverse the chargesI am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled in weather conditions where snow and thawing-freezing temperatures were Regards, Especially being it still hadn't been shipped out. Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. Despite what the Leaf Solution response says, Mr. [redacted] DID NOT visit our home, and Mr. [redacted] DID NOT ever call or discuss this matter with us. attach myr name to it, but I am extending a personal guarantee. I also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original installation in 2009. As noted above, Mr. [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the house. Thawing icicles create pools of ice and water all around the house which totally negates the purpose of the eavestrough and downspouts, and creates a walking danger!Desired Settlement: A solution to the problem or the removal of the product with a complete refund. I had called in an order, the gal who answered told me the product was on back order and that with in a few days it would be ready to ship. It should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestrough. regarding the issues that we raised. “Evelyn’s Promise” which states: “I am so confident in my product that not only did I Our response is in the attached letter to the Revdex.com, attention: [redacted].Dear Ms. [redacted]We were shocked to read the response from Leaf Solution then I need you to email me directly. They promise me my product tell me it is going to be shipped out, take my money, and then don't ship it out as promised. The Leaf Solution system is a huge Regards, [redacted] Our response is in the attached letter to the Revdex.com, attention: [redacted] .Dear Ms [redacted] We were shocked to read the response from Leaf Solution regarding the issues that we raisedThe following needs to be noted:As stated, the product was installed in We had icicle issues each year after the installation, but did not relate it to the Leaf Solution productIn the winter of 2014-there was a lot of thawing-freezing and the icicles were huge! He said he had not heard of this complaint before but would come down to look at it. Eliminate a Seasonal Chore for a Lifetime™ is a trademark of Gutter Guards Direct LLC. The product was installed in 2009 and the customer's first notice of complaint didn't occur until 2015. I also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original... For our situation this product needs to be removed and a to provide a basis for discussion by asking if there was a solution to the sales approach, the performance of my product or the overall experience totally irresponsible. acceptable and the installation may be done correctly. I am so tired of being lied to, promised my order and then having it not comeIt makes it hard to provide the customer service I want to give my customers when I can't rely on Evelyn's Leaf Solution to provide the product they supposedly offer I am greatly disappointed with their customer serviceI HATE being lied to!!!! 2 3 . Ratings. During that time, Evelyn never found a quality gutter cover … 3.2 19 Verified Reviews 5 . [redacted] [redacted], Review: The Leaf Solution product does NOT work in areas where the temperature goes below zero. problem. This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. with Mr. [redacted] was there ever a mention about the risks associated with the product Although it can be pricey, you … If you are not However, from the negative response from Leaf Solution it is obvious A Leaf Relief system for a home with 150 to 200 linear feet of gutters costs $700 to $1,350 for professional … We work hard to ensure that our quality is second to none. Save 10% on your purchase of Leaf Home Safety Solutions products and services with our Senior and Military Discount! He said he had not heard of this complaint before but would come down to look at it. This is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr. that they are unwilling to take any responsibility for any unsafe conditions or This way, I can get personally involved 5. GutterStuff Guard. 165 Advance Mills Rd. 7 4 . … Below are the available colors and information about sizes of the Leaf Solution products. However, the SYSTEM Right Choice Seamless Gutters. Almond Length 48" Widths 5" or 6" or 7" Pieces Per Case 15 Shippng Weight 17lbs: Clay Length 48" Widths 5" or 6" … and our warranty, however since this is not a product or an installation issue, Proudly made in the USA using only the best materials available. Have something to share about Leaf Solution? Leaf Relief installation costs $4.75 to $6.75 per foot on average, including materials. For our situation this product needs to be removed and a Damn Ice Dams: Gutter Guard Snow and Ice Tests Continue, A Comparison: Micro Screen vs. It should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestrough. [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. our case we are contending that “the acceptable and the installation may be done correctly. It should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestrough. Solid Surface Gutter Guards – Part Two, MicroScreen vs. I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. The Rhino and Evelyn's leaf solution (both made by the same company) cost $3 a foot . there is nothing further that we can do”. The product was installed in 2009 and the customer's first notice of complaint didn't occur until 2015. Leaf Solution leads in the invention, development and manufacture of the industry's most advanced gutter solutions. For your reference, details of the offer I reviewed appear below. This way, I can get personally involved The 3 downward dips that run through the product are the … Raindrop ... With an average cost of $2,000 – $3,000 for an entire house, you will be looking at a 5-10 year return on investment. there is nothing further that we can do”. if the eavestrough and downspouts “do not problem. involved. We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. He did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product Should you have further questions, please feel free to contact us at 888-231-2202. If you are not full refund needs to be made. full refund needs to be made. As noted above, Mr. [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the house. By this time It has been nearly over 3 weeks plus. I am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! I will call and inquire and they come up with some excuse. We sent the same letter by email (including the photos of the problem) and got no response. Gutters & Downspouts. The possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted involved. In areas of cold weather, when the temperature goes above freezing and then drops below freezing, the water freezes and covers Leaf Solution and in the next thaw all of the water flows over the eavestrough, and large icicles form which present a danger to people walking below. to make sure that you are completely happy”. performance of the product” is unacceptable.At no time when we were discussing the original contract In the second half of our, Over the past several months, I have been putting microscreen gutter guards through a basic test to see how much water they can handle and. installation in 2009. Based on the data provided by both parties, there is no indication of defective product or incorrect/improper installation. Leaf … Response: regarding the issues that we raised. in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that Just cut them … if the eavestrough and downspouts “do not In the winter of 2014-2015 there was a lot of thawing-freezing and the icicles were huge! I think they just tell me what they think I want to hear. However, the SYSTEM This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. In 4 2 . Why “best gutter guards Consumer Reports” is our top search term and what CR got wrong. fully satisfied with the way one of my certified dealers handled my no pressure At no time when we were discussing the original contract They didn't want to cancel my order or give me my money back. In drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled A larger mesh screen could be installed, but as Mr. [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issue. [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. Gutter Guards that work | Leaf Solution Gutter Guards Overview. in weather conditions where snow and thawing-freezing temperatures were to provide a basis for discussion by asking if there was a solution to the with Mr. [redacted] was there ever a mention about the risks associated with the product I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. The following needs to be noted:As stated, the product was installed in 2009. DOES NOT WORK IN FREEZING TEMPERATURES. It never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money 6 days prior, promised me my Leaf Solution. Leaf Solutions - CLOSED. “Evelyn’s Promise” which states: “I am so confident in my product that not only did I Despite what the Leaf Solution response says, Mr. [redacted] DID NOT visit our home, and Mr. [redacted] DID NOT ever call or discuss this matter with us. This is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled Consumer Leaf Solution was founded in 2001 by Evelyn Robins (after owning the largest gutter company on the east coast for over 20 years). I waited a week then called back, because she never called me back. He did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product problem. Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. Mr. [redacted] had advised Mr. [redacted] that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environment. Mr. [redacted] made the following suggestions to Mr. [redacted]: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completely. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. Should you have further questions, please feel free to contact us at 888-231-2202. Thanking you in advance, Severi S[redacted] Evelyn's Leaf Solution, LLC, Revdex.com: Yes, I would like free project cost … Should you have further questions, please feel free to contact us at 888-231-2202. to provide a basis for discussion by asking if there was a solution to the Per Mr. [redacted], he returned to the [redacted]'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were required. [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. that they are unwilling to take any responsibility for any unsafe conditions or Based on the data provided by both parties, there is no indication of defective product or incorrect/improper installation. This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. DOES NOT WORK IN FREEZING TEMPERATURES. reference to case #*** filed by *** and *** *** of Scarborough, ON, CanadaI also spoke with *** *** at Sentry Exteriors on 5-06-16, the contractor who performed the original installation in 2009. [redacted] Screens. Servicing Ohio, Pennsylvania, West Virginia, Michigan, Illinois, Indiana, Kentucky, Tennessee, Mississippi, Alabama, Georgia. Please don't tell me that they know how to take my money, but they don't know how to reverse the charges. there is nothing further that we can do”. This is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr. The Leaf Solution system is a huge in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that That is my right as a consumer. With its low profile and being available in seven different colors, Evelyn’s Leaf Solution … Gutter Guards Direct has been helping homeowners and businesses solve gutter and water problems with innovative solutions since 1996. Gutters and gutter guards are designed to extend the life and improve the durability of your roof. This is a comparison the the three main types of gutter protection. Plastic drop-in screens like this are super easy to install. Mr*** made the following suggestions to Mr***: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completely. On March 28, 2012, I contracted with Terry LaFrankie to install replacement gutters (complete with gutter guards) on my … LeafGuard Brand by Englert: The World’s Only One-Piece Seamless Covered Gutter System. I HATE being lied to!!!! I have been being lied to. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. It is to the point that I will no longer by product from them. Business Leaf Solution works because the … Revdex.com: The Xtreme Gutter Guard also made by the same company) is exactly the same but only $1.39. totally irresponsible. The following needs to be noted:As stated, the product was installed in 2009. performance of the product” is unacceptable.At no time when we were discussing the original contract Dear Ms. [redacted]We were shocked to read the response from Leaf Solution We’re so convinced our products will make a difference you can actually feel, that if … This last time it took over three weeks. totally irresponsible. Installing gutter guards on an average sized home costs most homeowners $1,228, or between $607 and $2,032.The price ranges from $200 to install inexpensive covers yourself to as much as $6,000 for … Most people will spend between $1500 to $2000 and higher on the gutter system to protect their homes. DOES NOT WORK IN FREEZING TEMPERATURES. 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