For months the Post Office was on strike and the residents weren’t receiving their water and lights accounts. For more information, contact 011 999 5102 or visit www.siyakhokha.ekurhuleni.gov.za “The municipality wishes to encourage ratepayers to utilise these platforms which have been introduced for their convenience,” says Ekurhuleni spokesman, Themba Gadebe. Purchasers: Please refer to your Local Authority Regional Offices 4 to 6 weeks after registration of transfer to open a new account with the City of Johannesburg. Municipal Ekurhuleni introduces another platform to access statements In an effort to halt the frustration endured by residents due to various incidents that impede on delivery of monthly municipal account statements, the Ekurhuleni Metropolitan Municipality now provides a facility where your monthly account is available in PDF format to be printed, viewed or mailed. Executive Mayor Elza van Lingen said the municipality wished to apologise for the delay in both the emailing and posting of accounts. Accounts: 0860 543 000 call.centre@ekurhuleni.gov.za : Electricity: 0860 543 000 call.centre@ekurhuleni.gov.za Invitation to enlist to electronically receive monthly accounts : ** This system was designed to ensure that account holders get their municipal accounts every month without delay. Add your Banking Details 9. Login to the Siyakhokha Portal 6. of registration. Where else can I pay my municipal account? View your Municipal Statements 10. Activate your profile via Email link or SMS Activation Code 5. 7. ** Go ahead, register today to see how the system can help you! For assistance call 011 999 5102. Complete the Registration Form 4. Update your Profile Details. When Mr Theo van Vuuren, the acting Municipal Manager arrived in Emalahleni he looked around the council to see where he could make improvements. Simply log on to the new website www.siyakhokha.ekurhuleni.gov.za and follow the easy six-step registration process. # CoEWorks. 08 May 2017. Link your Municipal Accounts 8. 2. (Contact points for Regional Offices attached hereto). ** ABSA Bank speed point facilities are available as these points, and master and visa cards will be accepted. Register to access your municipal account online. The account holder undertakes to report any actual or attempted unauthorised access to the Ekurhuleni Metropolitan Municipality , without delay, via the support desk of the Ekurhuleni Metropolitan Municipality and provide the Ekurhuleni Metropolitan Municipality with written confirmation thereof within 24 (twenty-four) hours of such notification. Register on the Siyakhokha Portal to: View your Municipal Statements Make Payment for your Municipal Account (Once-Off Payment/ Recurring Debit Order/ Masterpass) View Payment History/Status View Consumption (Water/ Electricity) Log a Complaints/ Compliments Register on the new system to view and pay your municipal account. Kouga’s municipal accounts for April 2017 are in the mail and expected to reach residents and businesses during the course of the week. Related Videos. ** Ekurhuleni customers can now pay their municipal services account using a credit card or debit card at any of the Customer Care Centres (CCCs) within Ekurhuleni. Customer care centres, Spar, banks, Pick n Pay, Checkers, Pep Stores, Makro and Builders Warehouse. Residents are also reminded to settle their municipal accounts before departing for the holidays to avoid credit control measures being implemented against them. 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